Technical Business Analyst with (Banking Domain/BFSI)

JOB Description:

Roles and Responsibilities

• Performing system analyses on software programs, applications, and web services.
• Determining system efficiency and functionality by liaising with internal departments and end-users.
• Reporting to Management and obtaining approval for system development projects.
• Efficiently integrating new systems, programs, and applications with business operations and services.
• Analysing and improving the performance of web-based customer portals and support services.
• Ensuring end-user proficiency with new systems, programs, and applications across departments.
• Monitoring product licenses and ensuring compliance with IT industry regulations.
• Ensuring that computer hardware remains compatible with system enhancements and updates.
• Promoting system efficiency and security by integrating performance metrics and encryption.
• Implementing new advancements in the field of system and enterprise architecture
• Analyse 3rd party API’s and other methods of data exchange required for the project
• Produce data maps between source and target system
• Communicate with 3rd party & partners to address technical issues or requests.
• Schedule plan and lead requirement gathering and review meetings. Communicate key decisions and action items.
• Analyse existing software applications to understand and document functionality
• Work with product owners, design and development to convert business requirements into a developer friendly specification
• Identify and communicate with key stakeholders
• Gather, review and analyse business and industry data, including KPIs, financial reports and other key metrics using data analytics tool.
• Liaise between various business departments and groups
• Assess options for process improvement, including business process modelling.
• Maintain documentation regarding various projects, processes and operations.
• Collaborate with project managers and cross-functional teams qualification in management consultancy, or similar.

• Extensive experience in technical business analysis in a related industry.
• Advanced knowledge of programming languages like SQL and system integration solutions.
• Ability to facilitate internal end-user proficiency.
• Ability to design and maintain efficient customer portal support and feedback channels.
• Ensuring optimal system functionality via integrated diagnostics.
• Advanced knowledge of data security and encryption.
• Ability to keep up with IT advancements.
• Exceptional communication skills toward facilitating the use of new software systems.
• Knowledge of relevant licensing and industry compliance regulations.